General FAQs

General Information

Please contact ALK’s Media Relations Manager, Devon Valenti, for product information, demonstrations, and interviews.

Yes, take a look at the jobs posted to our website here.

Email us your name, company name, contact information and email address and we’ll add you to the list. Make sure you identify what types of news you’d be interested in receiving. For example: general news, information about updates and patch releases, and/or the eNewsletter.

An Unsubscribe option is provided at the bottom of every email correspondence sent directly from ALK. Simply click the “Unsubscribe” link in the email and you will be removed from our email list. If you are unable to unsubscribe via the link, please email us with “unsubscribe” in the subject line.

To remove your address from our postal mailing lists write to:

ALK Technologies, Inc.
Unsubscribe from Postal Mailing Lists
457 N Harrison Street
Princeton, NJ 08540

You can also email us with “unsubscribe from postal mailing lists” in the subject line.

Product Related

Email PC*MILER Technical Support with your inquiry and we’ll make sure you get an answer.
Contact an Enterprise Solutions Account Executive or call 800-377-6453, Ext. 1 for assistance.
ALK releases a new version of PC*MILER annually. For some products (depending on what’s licensed) quarterly releases are available. If you are interested in hearing more contact an Enterprise Solutions Account Executive or call 800-377-6453, Ext. 1 for assistance or read our feature sheet.
If you have an idea for a new feature, email us. We’d love to hear from you. The feedback we receive from our customers is essential to the continuous enhancements we make to our products.

Contact Support

  • Please note the version of your product in any correspondence so that we can answer your question more quickly.

    For PC*MILER Support:
    (PC*MILER and PC*MILER|Rail)
    Email: pcmsupport@alk.com
    Phone: 1-800-377-6453 (ext. 2)
    Phone: 1-609-683-0220 (ext. 2)

    NOTE: Support for PC*MILER|FuelTax was discontinued February 2015.

    Customer Service:
    If you have a question about your order, please contact your sales representative or email sales@alk.com.

 

 Back to Top