Why do I get an 'Access is denied (0x5)' or 'Feature transfer error' pop-up during installation? : PC*MILER

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Why do I get an 'Access is denied (0x5)' or 'Feature transfer error' pop-up during installation?

Modified on: Jan 22, 2019

These errors can occur during your PC*MILER installation if you have an AntiVirus software (i.e. Webroot) that is restricting access to the directory where you are installing PC*MILER. If you receive either of these errors, we recommend making an exception for the PC*MILER installer and also whitelisting the ALK Technologies directory and subdirectories within your AntiVirus software.

If you have any further questions/issues, please submit a ticket to PC*MILER Support.

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Why do I get an 'Access is denied (0x5)' or 'Feature transfer error' pop-up during installation?

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