ERROR: "PC*MILER Cannot Connect to ALK Services. Please Check your Connection and Try Again."
This message occurs when the PC where you are launching PC*MILER does not have internet access, has a slow connection (15+ seconds to connect), or has network limitations that are blocking the connection.
PC*MILER requires an internet connection for:
- Internet license activation
- ALK Content Tools
- Help menu features
- Software updates
- Real-time traffic data (license required)
- Satellite imagery on the PC*MILER map
- PC*MILER Weather map display (license required)
- ALK’s MapSure in a browser (PC*MILER Streets required)
The URLs required to connect to Trimble MAPS services are:
- https://accounts.pcmilerweb.com/
- https://authws.alk.com/
- https://contenttools.alk.com/
- https://dataanywhere.alk.com/
- https://mapsure.alk.com/
- https://contentsvc.alk.com/
- https://trimble.com/
PC*MILER also has an internal Proxy that can be configured for internet access. In PC*MILER, go to File > Application Settings > Proxy.